By Jade Olivio | 22-23

Between 2019 and 2022, there has been a 45% increase in sickness absence rates nationally, with each business recording an average of 133 sick days per year (People HR, 2023). During that time, mental health conditions were listed as the reason for around 10% of sickness absence from work each year (ONS, 2023).
The increase of home working has now become the ‘new normal’ and the distinction between work and home remains unclear for many. Research has found that people who were more frequently crossing the boundaries of work and home life, by using ICT at home for work, were more likely to have a poorer quality of sleep due to interference with psychological detachment (Barber & Jenkins, 2013), which is known to have associated risks with suicide ideation, smoking, and alcohol use (Vail-Smith et al., 2009).
Using ICT at home for work has become an easier task as many work-based apps are now available on our personal smartphones. This has enabled people to become permanently online and available to everyone, including work colleagues (Vorderer, et al., 2018). As a result of the ability to invade one’s privacy at any moment, and apps having things such as ‘online’ and ‘last seen’ features, people are under pressure to be available and to respond quickly to notifications and messages due to social obligation (Bayer et al., 2015; Campbell et al., 2014; Forgays et al., 2014).
Evidently, the UK workforce is struggling with their health and wellbeing, with 1.8 million people in the UK suffering with work-related ill health directly (DWF, 2023). Given that the average person spends a significant amount of their life in employment, something needs to be done to ensure that this crisis does not continue to rise. Not only are there clear individual gains to improved wellbeing across the workforce, but there is also a strong business case for ensuring employee wellbeing is prioritised at work. Research by Deloitte (2022) estimated poor mental health at work to cost UK businesses £56 billion per year due to turnover, reduced productivity, and increased sickness days. Therefore, it is within both the employee’s and the employer’s interest to make sure that wellbeing at work is prioritised and improved.
Types of wellbeing
There are two main categories of wellbeing: affective and eudemonic wellbeing. Affective wellbeing (AW) is explained in terms of happiness, pleasure, and positive emotions. On the other hand, eudemonic wellbeing (EW) reflects the fulfilment of one’s nature, their meaning, and achieving self-actualisation (Ruini & Ryff, 2016).
How can we improve wellbeing at work?
- Psychological detachment
- Sonnentag & Fritz (2007) studied the factors of recovery from work and job demands and identified the strongest predictor of good wellbeing to be psychological detachment. Psychological detachment as a factor of recovery is supported by the effort-recovery model, which suggests that people can recover from work once there is a break in the demands called upon during work (Meijman & Mulder, 1998). According to Sonntentag & Bayer (2005), the benefits of psychological detachment can be rather immediate, with people reporting better mood at the end of the evening in which they have been able to detach from work. When people are not able to recover from work, there can be implications for their physical and mental health (Sonnentag & Fritz, 2007).
- Job Control
- The job demand control model (Karasek, 1979) outlines how people’s job demands, and their level of job control can predict one’s strain levels (Figure 1). Karasek found that the job demands do not have a significant effect on strain levels; it is job control which ultimately determines the person’s strain. Karasek found that for those with high demand but low control, people were more prone to depression and anxiety. On the other hand, when one had high demands and high control, they are in a motivational learning space, beneficial to the employee and the organisation.
Figure 1: the job demand-control model (Karasek, 1979)

Aims of this research:
- Investigate the effects of time spent on workplace communications after hours on affective and eudemonic wellbeing.
- Understand the interaction of job control on time spent on workplace communications after hours and wellbeing.
- Understand the interaction of psychological detachment on time spent on workplace communications after hours and wellbeing.
Main findings of this research:
- Spending more time on workplace communications after hours (TOC) predicted an increase in eudemonic wellbeing (EW).
- Psychological detachment moderated the relationship between TOC and EW. This means that the relationship between increased TOC and increased EW was moderated by lower psychological detachment. On the other hand, the relationship between increased TOC and decreased levels of EW was moderated by higher levels of psychological detachment.
- Psychological detachment mediated the relationship between TOC and EW. Whereby, TOC was negatively associated with psychological detachment and psychological detachment was positively associated with EW.
- Job control was a moderator for the relationship between TOC and EW. The relationship between increased TOC and increased EW was moderated by lower job control. On the other hand, the relationship between increased TOC and decreased levels of EW was moderated by higher levels of job control.
- Job control mediated the relationship between TOC and affective wellbeing (AW). Whereby there was a positive association between TOC and psychological detachment, and a positive association between psychological detachment and AW.
What does this mean for organisations?
Giving people access to their workplace communications outside of work hours may benefit their EW. Organisations can implement this by making logging into such platforms available on personal devices, or supplying staff members with workplace devices if there are security risks. However, as much of the wider literature demonstrates the risk to wellbeing when people are spending hours after work on their emails for example (Duranova & Ohly, 2016), organisations may want to proceed with caution when making this consideration.
The findings of this research and previous work by Karasek (1979) demonstrate that job control is an important aspect of people’s wellbeing. Therefore, it may be suggested that having access to workplace communications on personal devices or outside of work hours must be a choice for employees and must not be forced upon them.
Spending time after hours on workplace communications must also be done within reason. For example, if there are a few hours spent during the week after work to catch up on emails this was found to be beneficial for participant’s EW. However psychological detachment was still a significant predictor of affective and EW too. Therefore, employees need to maintain a work-life balance and be able to switch off from work so that there is not a constant connection (Vail-Smith et al., 2009).
References
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